What are the three basic expectations guests have at a restaurant?

The three basic expectations that guests have at a restaurant revolve around the interpersonal aspects of the dining experience. Guests generally look for establishments that not only serve food but also provide a welcoming and attentive environment. This means that they want staff to be there for them, indicating a desire for availability and attentiveness; to listen to them, signifying the importance of understanding their needs and preferences; and to treat them nicely, which encompasses courtesy and friendliness.

These elements contribute to a positive dining experience that goes beyond just the meal itself. While the other choices include important factors like speed, quality, variety, comfort, and price, the core of guest satisfaction often lies in the emotional connection and the way they are treated by the staff, which can significantly enhance their overall experience.